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At Botonom, we take your privacy seriously. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our platform and services.
This policy applies to:
We collect information in the following categories:
Account Information: Name, email address, company name, billing address, and payment details when you create an account.
Usage Data: How you interact with the Service, including pages visited, features used, agent configurations, and task logs.
Agent Interaction Data: Messages, commands, and files exchanged with AI agents. This data is used to provide the Service and improve agent performance.
Technical Data: IP address, browser type, device information, and cookies for analytics and security purposes.
Payment Data: Credit card information and billing details, processed securely through Stripe. We do not store full card numbers.
We use your information to:
We do not sell your personal information to third parties. We do not use your data to train our AI models without your explicit consent.
We share your information only in the following circumstances:
Our current service providers include: Amazon Web Services (hosting), Stripe (payments), PostHog (analytics), and Intercom (support).
We implement industry-standard security measures:
Regular security audits are conducted by independent third parties. Vulnerability reports can be submitted to security@botonom.com.
Depending on your jurisdiction, you may have the following rights:
To exercise these rights, contact privacy@botonom.com. We respond to all requests within 30 days.
For EU/EEA residents: You have additional rights under GDPR. Our legal basis for processing includes contract performance, legitimate interests, and consent where applicable.
We retain your data for as long as your account is active or as needed to provide the Service.
You can request early deletion of your data at any time by contacting privacy@botonom.com.
The Service is not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact privacy@botonom.com and we will promptly delete it.
Your data may be processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place:
Our primary data centers are located in the EU (Frankfurt) and US (Virginia).
We may update this Privacy Policy periodically. Material changes will be communicated via email at least 30 days before taking effect.
The "Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.
For privacy-related questions or requests:
For EU residents, you also have the right to lodge a complaint with your local data protection authority.
