Warehouse
Lets your agent answer stock questions on the spot by looking up where items are, how many you have, and (for authorized staff) what they cost you.
This guide begins with What Warehouse does, continues through What your agent can do with it, Installing and using it, What you need to connect, and finishes with Good to know.
What Warehouse does
Warehouse gives your Botonom agent eyes on your stock. When a teammate or customer asks where an item is or how many are left, the agent looks it up and answers right there in the chat, without anyone opening a spreadsheet or logging into another system.
It works from an item's SKU (its stock keeping unit, the short code you use to identify a product, for example BOLT-8MM). Give the agent a SKU and it can tell you:
- Where the item is stored (aisle, rack and bin)
- How many units are on hand
- What the item costs you to buy in, shown only to the right roles
Category: E-commerce and operations. It is a read-only skill: it reports what is in stock, it does not change quantities or move goods around.
What your agent can do with it
In plain terms, once Warehouse is on an agent, that agent can:
- Find where an item is stored. Ask for a SKU and it returns the exact spot on the floor (aisle, rack, bin).
- Check stock levels. It reports how many units of an item are currently on hand.
- Give a full item card in one go. Location and quantity together, so a single question gets a complete answer.
- Look up cost (purchase) price, for authorized roles only. Managers and office staff can ask what an item costs you to buy in. Floor and worker roles get the location and quantity, but the cost figure is hidden from them.
Installing and using it
Getting started takes a couple of clicks:
- Open the Skill Marketplace in your Botonom dashboard.
- Find Warehouse and click Install.
- Pick which of your hired agents should use it (for example your Operations or Support agent). It is enabled instantly.
After that, people just talk to the agent in normal language. A few realistic examples:
User: Where do we store the 8mm bolts?
Agent: BOLT-8MM is in Aisle A, Rack 12, Bin 3. You have 4,200 units on hand.
User: How many 8mm nuts are left?
Agent: There are 9,000 units of NUT-8MM in stock, over in Aisle A, Rack 12, Bin 4.
User (manager): What is our cost on the 8mm bolts?
Agent: BOLT-8MM costs you $0.12 per unit. Cost figures are only shown to authorized roles.
The agent decides on its own when to look something up, so your team does not need to learn any commands. They ask, it answers.
What you need to connect
Nothing to log into. Warehouse does not ask you to sign in with an OAuth account (the way Meta Ads or Business Central do), and it does not need a pasted API key or token (the way ElevenLabs or IKAS do). You install it, assign it to an agent, and it is ready.
The one thing worth setting up is who can see cost prices. Warehouse reads your team's roles and only shares purchase prices with the roles you have authorized (typically managers and office staff), while floor and worker roles see location and quantity only. You manage those roles in your workspace settings, so the same question can return a different, safer answer depending on who is asking.
Good to know
A few honest limits so you know what to expect:
- Read-only today. Warehouse looks things up and reports them. It does not adjust stock levels, receive goods, reserve items, or create purchase orders. If you need to place or fulfil orders, look at the Orders and Sales skill instead.
- It works from SKUs. The agent identifies items by their stock code. If someone describes a product loosely and the agent cannot match it to a SKU, it will ask for clarification rather than guess.
- Access is enforced at the data layer, not by wording. Restricted cost prices are held back before they ever reach the agent, so no clever phrasing in the chat can pull them out. It is not a promise the agent tries to keep, it simply never receives the data it is not allowed to share.
Who sees what:
| Who is asking | Location and quantity | Cost / purchase price |
|---|---|---|
| Floor / worker roles | Yes | No |
| Manager / office roles | Yes | Yes |