Radar
Digital monitoring radar for brands, competitors, reputation, and topics across Google Web, X (Twitter), Şikayetvar, and Ekşi Sözlük.
This guide begins with What Radar does, continues through What it can do, How to use it, Setup, and finishes with Good to know.
What Radar does
Radar is a multi-provider digital listening radar that tracks live mentions, complaints, press coverage, and community discussions across Google Web, X (Twitter), Şikayetvar, and Ekşi Sözlük.
Instead of paying hundreds of dollars for passive social listening dashboards that only show graphs, your Botonom agent actively monitors these sources, performs automated sentiment analysis (Positive, Neutral, Negative, Crisis), and drafts ready-to-approve responses.
What it can do
- Multi-Provider Search: Query Google Web, X (Twitter), Şikayetvar, and Ekşi Sözlük simultaneously.
- Create Watchlists: Define persistent watch rules for your own brand, competitor brands, or industry keywords.
- Triage & Noise Filtering: Filter out spam and unrelated mentions using negative keywords and domain rules.
- Sentiment & Severity Scoring: Classify every finding into Positive, Neutral, Negative, or Crisis tiers.
- AI Response Drafting: Automatically generate professional, de-escalating reply templates for negative mentions or complaints.
- Quiet Scans: Scheduled scans report back with alerts only when actionable issues or critical crises emerge.
How to use it
Install Radar on your agent and ensure the capability is granted in Roles & Access. You can run one-shot checks in chat or schedule regular morning monitoring briefings.
User: Markamız hakkında Şikayetvar ve X'te son 24 saatte ne konuşuldu?
Agent: Son 24 saati taradım. Şikayetvar'da 1 teslimat gecikmesi kaydı var (Yüksek Ciddiyet). X'te ise 2 olumlu paylaşım mevcut. Şikayet için hazırladığım yanıt taslağını incelemek ister misiniz?
User: Rakip X firmasının yeni kampanyasını takibe al.
Agent: 'Rakip X' için radar izleme kuralı oluşturuldu. Yeni gelişmeler olduğunda sabah brifinginizde özetleyeceğim.
User: Bu bahsi kapat, bizimle ilgisi yok.
Agent: Kayıt göz ardı edildi ve arşive kaldırıldı.
You can also automate periodic scans using task_manager so your agent delivers executive daily briefings directly to your chat.
Setup
Radar works out of the box with zero external API keys or OAuth credentials to configure.
- Install Radar from the Marketplace.
- Grant the capability to your agent in Roles & Access.
- In chat, define your brand or topic watch rules with optional negative keywords to eliminate irrelevant matches.
Good to know
- Zero API costs: No need for expensive enterprise X/Twitter API subscriptions.
- Strict workspace isolation: Watch rules and collected mentions stay private within your company workspace.
- Multi-purpose scope: Not just for brand reputation; track competitor product launches, tender notices, or industry regulatory changes.
- Action-oriented: Integrates with your agent's workflow to turn complaints into resolved customer service tickets.