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Healthcare
Healthcare Industry

An AI assistant that answers patients 24/7 while your team focuses on care

Your clinic's assistant works inside the tools you already use: it answers on your WhatsApp number, books into your appointment system or calendar, sends SMS through your own provider and writes from your own email domain. You are not buying another clinic system; you are hiring an employee that connects the ones you have.

Hire an Agent
Ask the live assistant

24/7

Instant patient replies

5

Channels, one assistant, one memory

0

Code needed to get started

14

Days of free trial, no card required

USE CASES

Built for every type of healthcare practice

From single-doctor practices to multi-branch clinics, the assistant adapts to how you work.

Clinics & Practices

Clinics & Practices

Front-desk relief: appointments, questions and follow-ups

Dental Clinics

Dental Clinics

Treatment inquiries, bookings and recall reminders

Aesthetics & Hair Clinics

Aesthetics & Hair Clinics

Ad-driven leads answered 24/7, in the patient's language

Physio & Counseling

Physio & Counseling

Recurring sessions, rescheduling and gentle reminders

HOW IT WORKS

Three steps to automate

Set up your agents once and let them handle the rest.

Patient messaging a clinic on WhatsApp
01

Step 1

Never miss a patient message

Patients write at 11 pm and on weekends. Your assistant replies within seconds on your own WhatsApp number, your website and your own email address, answers routine questions from your clinic's knowledge base, and turns interest into a structured lead.

  • Instant replies on your WhatsApp number, web chat and your own email domain
  • Answers come from your clinic's knowledge base, never made up
  • Name and contact details captured as a lead with an in-chat form
  • Speaks the patient's language and gets their time zone right
Appointment calendar and reminders
02

Step 2

Fill the calendar, cut the no-shows

The assistant checks availability in your own appointment system and books there; if you do not have one, Botonom's shared clinic calendar steps in. Confirmations and reminders go out through your SMS provider or WhatsApp; you state the rule once, in plain language.

  • Native booking form right inside the WhatsApp chat
  • Books into your own appointment system, or Botonom's shared calendar if you have none
  • Confirmations and reminders through your own SMS provider or WhatsApp
  • Rules in plain language: 'send an SMS when an appointment is confirmed'
Doctor reviewing pending questions on a phone
03

Step 3

It asks your team when it is unsure

Medical questions and edge cases are never guessed. The assistant forwards them to you as a pending question, delivers your answer back to the patient in its own voice, and remembers it so it never has to ask twice.

  • No medical advice: it runs the front desk, not the diagnosis
  • Unknown questions are escalated to your team automatically
  • Your one-line reply reaches the patient in the assistant's voice
  • The answer is remembered, so the same question is never asked again

Frequently Asked Questions

Everything you need to know about AI agents for Healthcare.

No. It handles administrative work only: appointments, questions about the clinic, reminders and follow-ups. Anything medical is forwarded to your team as a pending question, and your answer is delivered back to the patient by the assistant.

That is exactly the model: Botonom does not replace your clinic software. The Appointments skill connects to systems that expose a compatible endpoint, and runs in production this way today. If your software does not offer one, the assistant works on Botonom's built-in shared calendar on its own.

Yes. The assistant introduces itself as your clinic's assistant, stays within the duties you define, and hands the conversation to your team whenever needed.

Each company's data is isolated, access keys are stored encrypted, and role-based permissions are enforced at the data layer: a patient can never reach information reserved for your staff.

Minutes. Hire the assistant from the catalog, connect WhatsApp with a single guided flow, upload your clinic information and state your rules in plain language. The 14-day trial requires no credit card.

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