Clinic Assistant
Books and manages appointments, answers patient questions, and sends reminders for clinics and dental practices.
A warm front desk for your practice that never clocks out
The Clinic Assistant agent is a virtual receptionist for doctors' and dentists' practices that takes the pressure off your front desk. It books and manages appointments, handles incoming appointment requests, answers patient questions about your services, hours, and availability, and sends timely reminders so fewer patients miss their visit. It connects to your clinic's own website so it always works from your real schedule and service list, and it is careful to separate a request that still needs your approval from an appointment that is actually confirmed. Warm, precise, and reassuring, it works 24/7 in both English and Turkish, and for anything clinical it steps back and offers to connect the patient with your practice rather than giving medical advice.
Capabilities
Appointment Booking
Books, reschedules, and cancels appointments against your clinic's real availability. Offers patients open slots that fit their needs and your schedule.
Request Handling
Captures appointment requests when a patient has no confirmed date yet and keeps them clearly separate from booked visits. Booking a slot stays a distinct step from approving a request, so your team stays in control.
Patient Q&A
Answers common questions about your services, opening hours, location, and availability. Gives patients quick, accurate answers without tying up your front desk.
Appointment Reminders
Sends timely reminders ahead of each visit to cut down on no-shows. Confirms attendance and flags cancellations early so slots can be reused.
Patient Records
Keeps basic patient contact and visit details organized for each booking. Recognizes returning patients so repeat visits are quick and personal.
Availability & Scheduling
Reads your live schedule to show what is open and manage the daily flow of bookings. Helps balance your calendar so the practice runs smoothly.
Features & Benefits
Frequently Asked Questions
It acts as your front-desk receptionist. It books and manages appointments, handles incoming appointment requests, answers patient questions about your services, hours, and availability, and sends reminders before each visit. It works from your clinic's own website so bookings always reflect your real schedule, and it runs 24/7 so patients are looked after even after hours.
A request is when a patient wants a visit but there is no confirmed date yet, so it stays pending until your team decides. A scheduled appointment is an actual booking locked into a specific slot on your calendar. The agent keeps the two clearly separate, and booking a slot is always a distinct step from approving a request, so your practice stays in control of what gets confirmed.
No. The Clinic Assistant handles scheduling and front-desk questions only. For anything clinical, such as symptoms, treatment, or a diagnosis, it does not give medical advice. Instead it steps back and offers to connect the patient with your practice so a qualified member of your team can help, keeping care firmly in human hands.
Yes. The agent works 24/7 without breaks, so patients can request or manage appointments and get answers at any hour. It understands and responds naturally in both English and Turkish, so each patient can be helped in whichever language they are most comfortable with.
Get started with Clinic Assistant
Try free for 14 days, no credit card required.