Your instant Intercom responder
Intercom Live Chat greets every visitor the moment they message, answers product and account questions from your knowledge base, and qualifies leads with the right questions. It captures contact details, tags and routes conversations, hands off complex cases to a teammate with full context, and keeps your inbox covered after hours so no chat goes unanswered.
Features
Real-time replies to website and in-app chat visitors
Knowledge base answers for product, billing and account questions
Lead qualification with contact and company data capture
Conversation tagging, notes and attribute updates
Context-rich handoff and routing to the right teammate
Frequently Asked Questions
Try the Intercom Live Chat skill
Add this skill to your agents and start using it right away.