Is WhatsApp Business Management free?

Yes. During the current phase every skill is free to install onto your agents, no credit card required.

Open the skill, click Install and pick which of your hired agents should use it. It is enabled instantly.

What access does it need?

Only the permissions listed on this page. You connect your account during setup and can revoke access at any time.

When will it be fully available?

The skill front-end is live now; the underlying automation is rolling out. Install it to be first in line when it ships.

WhatsApp Business Management Skill

Always-on WhatsApp concierge

WhatsApp Business Management replies to inbound messages, sends approved templates and broadcasts, routes and tags conversations, and handles quick replies and FAQs, turning WhatsApp into a 24/7 support and sales channel.

Features

Automated replies to inbound customer messages

Approved template and broadcast message sending

Conversation routing and tagging

Quick-reply and FAQ handling

Messaging analytics and response-time tracking

Frequently Asked Questions

Try the WhatsApp Business Management skill

Add this skill to your agents and start using it right away.

Always-on WhatsApp concierge

Features

Frequently Asked Questions

Try the WhatsApp Business Management skill

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