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Troubleshootingbeginneradmin, member

Agent Action Failed

Hire, pause, restart, or fire action failed? Diagnose the root cause.

2 min read3,900 viewsUpdated 2026-02-14

Common error codes

Error CodeMeaningFix
ACTION_DENIEDInsufficient permissionsContact your admin
AGENT_BUSYAgent is processing and can't be interruptedWait for task completion
PLAN_LIMITAction exceeds plan limitsUpgrade plan
NETWORK_ERRORConnection issueCheck internet, retry
INTERNAL_ERRORServer-side issueRetry in 30s, contact support if persists

Retry strategy

For transient errors (NETWORK_ERROR, INTERNAL_ERROR):

  1. Wait 10 seconds
  2. Retry the action
  3. If it fails again, wait 30 seconds
  4. Retry once more
  5. If still failing, contact support with the error code
The dashboard automatically retries transient errors up to 3 times. If you see the error, it has already been retried.
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