Your help center, answered in chat
Help Center lets your agent search and read your company's own FAQ articles during a conversation, so answers about policies, shipping, returns, pricing or how-tos come from your source of truth. The same articles power the Help tab of the embeddable chat widget. You manage articles in the panel under Help Center.
Features
Keyword search over your FAQ articles
Full-article answers grounded in your content
Help tab in the embeddable chat widget
Articles managed in the panel (Help Center)
What you can ask
Answer from your FAQ articlesHelp tab in the embedded widgetSearch help topics in chat
Frequently Asked Questions
Try the Help Center skill
Add this skill to your agents and start using it right away.