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Account & Workspace Management

Manage team member seats, role hierarchies, workspace settings, and enterprise SAML 2.0 / OIDC SSO.

3 min read4,300 viewsUpdated 2026-09-11

Inviting team members & assigning roles

Collaborate across your company by inviting team members under Settings → Team:

RoleOperational Scope
AdminFull authority: hire/fire agents, manage billing, configure channels, assign skill RBAC, and invite members
MemberOperational access: converse with agents, trigger tasks, respond to human approval gates, and upload knowledge docs
ViewerRead-only access: review conversation transcripts, audit logs, and performance metrics without mutating state
Invite flow:
Settings → Team → + Invite Member → Enter Email → Assign Role → Send Invite

Enterprise SSO setup (SAML 2.0 / OIDC)

Business and Enterprise tier organizations can configure centralized identity management via Google Workspace, Microsoft Entra ID (Azure AD), or Okta:

  1. Navigate to Settings → Security → Single Sign-On (SSO)
  2. Provide your IdP Entity ID, SSO URL, and x509 Signing Certificate
  3. Verify your corporate domain ownership (@yourcompany.com)
  4. Enforce mandatory SSO login for all employees
<!-- SAML metadata endpoint -->
https://botonom.com/saml/metadata/<workspace-slug>
When SSO is enforced, user accounts are provisioned via Just-In-Time (JIT) provisioning upon their first authenticated corporate login.
accountworkspacessoroles

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