How-toIntermediateadmin, member
Managing Your AI Team
Learn how to organize specialized agents, scale headcount, and optimize your company-wide shared token pool.
5 min read8,400 viewsUpdated 2026-09-11
Team organization & departmental specialization
As your organization grows, deploying specialized agents across dedicated departments delivers dramatically higher accuracy and lower token consumption than relying on a single generalist bot:
- Front Desk & Reception: Web Chat and WhatsApp agents greeting visitors, qualifying leads, and scheduling appointments
- Sales & E-Commerce: Order tracking, inventory queries (ikas, Shopify), abandoned cart assistance, and personalized recommendations
- Operations & Back Office: Reading invoices, summarizing vendor agreements, running SQL database reports, and syncing CRM records
Every agent operates with its own distinct persona, skill set, and directives, yet shares a unified workspace context.
Scaling headcount & workspace plans
Botonom provides clear, predictable plans without per-seat surprises:
| Plan | Agent Capacity | Monthly Shared Token Pool | Key Capabilities |
|---|---|---|---|
| Personal | 1 Agent | 6,000,000 Tokens | Solopreneurs, single-domain automation, standard channels |
| Business | Up to 10 Agents | 15,000,000 Tokens | Multi-department teams, Office agent delegation, priority compute |
| Enterprise | Unlimited Agents | Custom Dedicated Pool | Dedicated Office cluster, bespoke SLA, custom SAML 2.0 SSO |
- Adding Agents: Browse the catalog and click Hire; the new agent initializes in your dedicated company container within seconds.
- Pausing Inactive Agents: Temporarily freeze agents during low-season periods to conserve the shared token pool for active departments.
- Releasing Agents: Admins can offboard an agent at any time; the agent remains operational until the current billing cycle ends without unexpected penalties.
All agents in your workspace run within an isolated, single-tenant Botonom Office container architecture, enabling seamless multi-agent task handoffs and shared knowledge access.
teammanagementscalingoffice
Was this helpful?
More questions? Contact support