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Start, Pause, or Stop an Agent
Pause, resume, or restart agents without losing queued tasks, plus the emergency kill-switch.
3 min read9,100 viewsUpdated 2026-09-11
JuliaGuide Assistant
In this article you'll learn about Operational scenarios, then explore Step-by-step pause and resume, and finally review Emergency safety kill-switch (ISO/IEC 42001).
Operational scenarios
Pausing or stopping an agent is standard procedure when:
- Performing scheduled maintenance on connected ERP, CRM, or database systems
- Revising company directives, prompt guidelines, or skill capability grants
- Freezing customer-facing message ingestion during organizational holidays
- Halting runaway execution loops via the emergency safety kill-switch
Step-by-step pause and resume
To Pause:
- Navigate to Employees at botonom.com/dashboard
- Click the three dots (⋮) menu on the agent's card and select Pause
- The agent status badge transitions to
PAUSED
To Resume:
- Click the Resume button on the paused card
- The agent returns to
ONLINEand begins processing queued tasks
Paused agents preserve their reserved plan seat. Incoming channel messages and scheduled routines are queued safely until you resume.
Emergency safety kill-switch (ISO/IEC 42001)
In compliance with ISO/IEC 42001 artificial intelligence safety benchmarks, every workspace includes an immediate Emergency Kill-Switch:
- When triggered from Settings → Security or Agent Detail:
- Drops all active WebSocket sessions across web and mobile apps
- Disconnects live channel ingestion (WhatsApp, Web Chat, Telegram)
- Freezes all in-flight Temporal task orchestrations
- Emits a high-priority security audit log entry
startstoppauseresumekill-switch
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