How-toIntermediateadmin, member
Multi-Agent Collaboration & Skill Pairing
Chain specialized agents into cohesive teams with Office delegation and authorize external skill credentials.
4 min read8,700 viewsUpdated 2026-09-11
Office multi-agent delegation
Complex business problems rarely fit into a single model prompt. The Office Collaboration Protocol allows agents within your dedicated container to cross-delegate subtasks:
- Customer Representative answers an inbound WhatsApp warranty inquiry
- The agent identifies a broken product and delegates image validation to the Technical Field Support agent
- The field support agent creates a RMA replacement order via the ikas / E-Commerce skill and routes confirmation back to WhatsApp
Configuring delegation & skill pairing
- Navigate to Agent Detail → Collaborations (Office)
- Click + Add Colleague Link
- Select the partner agent and choose the collaboration mode:
- Consult (Ask): Query the partner agent for facts without transferring the primary conversation
- Delegate (Hand-off): Transfer a specific sub-task execution to the partner agent
- Save the configuration
Agents do not inherit each other's credentials; each agent executes actions strictly within its own granted skill RBAC permissions.
pairingofficedelegationcollaboration
Was this helpful?
More questions? Contact support